Twins Privacy Policy

Information Collected

Twins collects necessary information to support platform use and security. This includes user account details, device and browser information, local payment data in Malaysian Ringgit (MYR), and usage data during website interactions.

We also use cookies and tracking technologies to enhance user experience, as well as for analytics and security purposes.

Purpose of Data Use

The information collected is used to ensure smooth platform operations, including registration, identity verification, financial transactions, and customer support.

Additionally, the data helps improve services, enhance security measures, and tailor promotional offers relevant to users' needs.

Cookies & Tracking

Cookies are used to save user preferences and provide a smoother browsing experience. Tracking data also helps us identify suspicious activity and prevent fraud.

Users can manage their cookie settings through their respective browsers. However, for the best experience, we recommend enabling cookies.

Data Storage & Security

Twins is committed to protecting user data through advanced security technologies such as encryption and firewalls.

Information is securely stored and accessed only by authorized staff for platform operation purposes.

User information will not be sold or rented to third parties without consent, except for purposes related to platform operations such as payment processing and security research.

If shared, third parties are required to comply with strict security and privacy standards.

User Rights

Users have the right to access, correct, and delete personal information collected by twins in accordance with local laws.

Requests can be made through our customer support and will be processed promptly in accordance with Malaysia's data protection laws.

Policy Changes

Twins reserves the right to update this privacy policy from time to time. Any changes will be communicated to users via the website.

Users are advised to review this page regularly to stay informed about the latest policies.

Data Security & Contact Support

We ensure user data security through internal controls and routine audits. If you have any questions about this privacy policy, please contact our support team for prompt and accurate assistance.